About Us

Welcome to Fitmealslim, a service dedicated to personalised meal planning and practical food planning support for everyday life. We aim to help customers organise their meals according to their stated food preferences, daily routines, budget considerations and individual requirements.

Our Services

Fitmealslim provides personalised meal planning services, including meal schedule preparation, meal ideas, ingredient suggestions, shopping list preparation and general guidance on organising daily meals. The scope of each service depends on the selected service option and the information agreed upon at the time of booking.

Customers are responsible for reviewing proposed meals and determining whether the suggested ingredients are suitable for their individual circumstances. Our services provide general food planning assistance and do not replace advice from appropriately qualified professionals where specialised dietary guidance is required.

How Our Service Works

Customers may review the available service options on our website, select a suitable option and submit their booking details. We will review the information provided and contact the customer where further details are needed to arrange the agreed service.

The service scope, appointment arrangements, any applicable balance and other relevant conditions will be communicated before the service is confirmed. Customers should provide accurate and complete information to help us prepare an appropriate meal planning proposal.

Pricing and Deposits

All prices displayed on our website are deposits towards the selected service and are not necessarily the full service price. The deposit secures the booking process and is credited towards the agreed total service fee.

Where an additional balance applies, the amount and payment arrangements will be communicated to the customer before the relevant service is confirmed. Customers should review the service description and applicable payment terms before placing an order.

Customer Responsibilities

Customers are responsible for providing accurate information about their food preferences, ingredient exclusions, budget and other relevant requirements. Any allergies, food intolerances or dietary restrictions should be clearly communicated before the service is prepared.

Customers should independently review ingredient suggestions and verify product labels when purchasing food. Meal suggestions are based on the information supplied by the customer and may require adjustment when circumstances or preferences change.

Appointments and Changes

Appointments are arranged according to availability and the agreed service scope. Customers should contact us as early as reasonably possible if they need to amend their booking details or request a change to an agreed appointment.

Requests for changes, rescheduling or cancellation will be handled in accordance with the applicable booking terms and consumer rights under relevant law. Any additional charges must be communicated before the customer agrees to the corresponding change.

Refunds and Consumer Rights

Deposits, cancellations and refunds are handled in accordance with our applicable Refund Policy, the agreed booking terms and mandatory consumer protection laws.

Where a customer is entitled to withdraw from a distance contract, cancel a booking or receive a refund under applicable law, those rights will be respected. Any request to begin a service during a statutory withdrawal period will be handled in accordance with the applicable consent and information requirements.

Nothing in these terms excludes or restricts any consumer right that cannot lawfully be excluded or restricted under applicable Singapore or European law.

Service Standards

We aim to communicate clearly, provide service information in an understandable format and prepare meal planning materials according to the agreed scope. The suitability of any meal suggestion depends on the information provided, ingredient availability and the customer’s own circumstances.

We do not make claims that a particular meal plan will produce a specific body-weight outcome or individual health result. Customers should make their own informed food choices and seek advice from an appropriately qualified professional when their circumstances require specialised guidance.

Privacy and Personal Information

Information submitted through our website or during a booking is handled in accordance with our Privacy Policy and applicable data protection requirements. Customers should provide only information relevant to arranging and delivering the requested service.

Applicable Law

Our business operations are based in Singapore. Applicable laws will be determined by the circumstances of the transaction and the mandatory legal requirements that apply to the customer and the service. Where European consumer protection rules apply, these terms do not remove any mandatory rights available to the customer under those rules.

Contact Us

For enquiries about our services, bookings, payment arrangements or these terms, please contact us using the details below.

We appreciate your interest in Fitmealslim and welcome enquiries about our meal planning services.